Refund Policy

Refund Policy

At Seat Boat, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, please contact us immediately and we will do our best to resolve the issue.

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Returns and Exchanges

We accept returns and exchanges on all of our boats within 7 days of delivery. To be eligible for a return or exchange, the boat must be in its original condition and packaging. Customers are responsible for return shipping costs.

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Refunds

If you are approved for a refund, we will initiate a refund to original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

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Damaged or Defective Products

If you receive a damaged or defective boat, please contact us immediately and we will arrange for a replacement or refund. We may require photo evidence of the damage or defect before processing a replacement or refund.

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Cancellations

If you need to cancel your order, please contact us as soon as possible. Orders that have already been shipped cannot be canceled, but may be eligible for a return or exchange.

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Shipping

We ship our boats via reputable carriers to ensure safe and timely delivery. We are not responsible for any shipping delays or damages caused by the carrier.